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Insurance
Information
Understanding your insurance coverage
can be quite challenging. Our goal is to assist you in maximizing
your benefits. We take care of patients from many different
companies. Each employer pays an insurance premium for specific
coverage, which fits within the company's budget. Each plan
is slightly different in its covered services and the amount that
they will pay for those services. We encourage you to become familiar
with your policy exclusions, deductibles and required co-payments.
Our
courtesy service to you includes:
- Filing your insurance
within 24 hours of your visit and requesting payment of
your benefit to our office.
- Electronically filing
your insurance for short turnaround.
- Filing pre-treatment
estimates upon request or for certain procedures.
- Re-filing your insurance
a second time within 60 days.
- Following the American
Dental Association guidelines for coding procedures and filing
insurance.
Our
expectations of you as the owner of the policy:
- The payment of
fees not covered by your insurance plan are due at the time
the services are rendered.
- Understanding that
the insurance policy belongs to you and we have no leverage
to obtain payment from your insurance carrier.
- Realizing that dental
insurance policies restrict payment for some services, use restricted
fee schedules (called Usual and Customary Rates) and exclude
some procedures based on prior conditions or length of time
on the plan. All restrictions are based on the premium paid
for the insurance and not our fees or recommended treatment.
- Taking responsibility
for payment if the insurance company does not pay our office
within 60 days.
- Keeping our office informed
of any changes in your insurance coverage or employment.
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